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Tribhuvan University Faces Challenges with Online Services Implementation

February 08, 2024
Tribhuvan University Faces Challenges with Online Services Implementation
KMC Lalitpur

Tribhuvan University's Examination Control Office, in a bid to modernize its operations, embarked on the launch of 11 online services. However, the initiative faced setbacks as the system failed to operate after two days of its initiation.

A demonstration showcasing the online capabilities was conducted at Pulchowk Campus on Magh 07, and the service was officially made available online on Magh 15, but despite the publicized launch, the services remained inaccessible.

Efforts to resume online services encountered hurdles when the website was hacked by 12th-grade students. Despite the incident occurring a week prior, the system has yet to be restored, leaving students frustrated and resorting to conventional methods.

Rohit Rokaya, a 12th-grade student, brought attention to the issue by hacking the Examination Control Office's website on Magh 17. The incident sheds light on Tribhuvan University's struggle to operate online services effectively.

The failure to restore the hacked website has disrupted services for over two thousand students, including tasks such as transcript requests and certificate clarifications from across the nation.

While TU assures that vital data remains secure despite the hacking, students express concern over the delay in website restoration and its implications on their confidential documents and records.

Tribhuvan University's endeavor to streamline processes through the 'Examination Management Information System' initiated on Jestha 13, 2075, aimed to expedite transcript delivery within a day. However, despite plans for timely implementation, the university grapples with operational limitations and technical challenges.

As the university continues its efforts to address the online service disruptions, students and stakeholders await a resolution to ensure seamless access to essential educational resources and administrative functions.

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