EdusanjalEdusanjal
Front Office Training

Front Office Training

Short-Term-Training
View All

Basic front office training includes telephone etiquette, check-in / check-out procedure, reservation entry, and complain handling. After course completion students will be awarded a certificate.

Curricular Structure

2 Days Course

  • Telephone etiquette and communication technique
  • Basic Front office operation

5 Days Course

  • Telephone etiquette and communication technique
  • Basic Front office operation
  • Upselling program
  • Overbooking and denying accommodation