Lodging Managers

People on vacation enjoy being pampered. They want extra pillows, plush towels, and delicious chocolates to appear like magic. Others travel for business. They need basic office services, such as Internet access, fax machines, and conference rooms, so they can get their work done efficiently.

Lodging managers work hard to make sure their hotels provide the experience their guests expect -- so those guests will return year after year.

Lodging managers oversee the day-to-day workings of hotels and motels. They supervise such departments as front-desk operations, housekeeping, and food services.

Are You Ready To...?

• Supervise staff
• Handle guest complaints
• Set room rates
• Order supplies
• Make special arrangements for conferences
• Use computers
• Work nights and weekends

It Helps To Be...

Someone who enjoys communicating with people from various backgrounds. You'll rely on your talent for solving problems, remembering details, and staying calm under pressure. As a good manager, you'll work hard alongside your employees instead of just giving orders.

Make High School Count

• Consider taking classes in business, computers, accounting, psychology, and family and consumer science.
• Find out if your high school participates in the Lodging Management Program by the Educational Institute of the American Hotel and Lodging Association.
• Get involved in Junior Achievement or DECA.
• Run for student government or take on leadership positions in school clubs and teams.
• Volunteer or intern with a hotel. Learn about each department and talk to the managers about their careers.
• Practice hosting friends and relatives who visit your home. Stock up on treats, arrange flowers, lay out fresh towels … make their stay memorable.